Kenzi Hotels announces new job opportunities in Marrakech

Kenzi Hotels Recruitment in Marrakech: overview of open positions at Kenzi Menara Palace

At the heart of a lush five-hectare estate, the Kenzi Menara Palace, flagship of the Kenzi Hotels group, announces new job offers in Marrakech. The 5-star establishment, renowned for its Arab-Moorish architecture and refined hospitality, is strengthening its teams to support the upgrading of its services. For profiles seeking Employment in Marrakech in luxury Hospitality, this is a solid opportunity to build sustainable careers within a leading Moroccan hotel chain.

The positioning of this palace in the Morocco Tourism sector requires attention to detail, a service culture, and great operational rigor. Both front-of-house and back-of-house teams are called to work in synergy to guarantee a flawless experience for international travelers and residents seeking excellence. This recruitment campaign fits within a local dynamic driven by the recovery of flows and the enhancement of hospitality professions.

• ✨ Assistant Front Office Manager: coordinating arrivals and departures, managing priorities, supervising reception.
• 🧼 Assistant Housekeeper (M/F): 5-star housekeeping standards, monitoring floor teams, quality control.
• 👨‍🍳 Kitchen Commis: preparation, hygiene, mise en place, executing technical sheets.
• 🍲 Moroccan Head Chef (F): mastery of classics and modernizing local cuisine, brigade leadership.
• 🍝 Chef de Partie Italian Cuisine: Transalpine specialties, consistency in cooking and sauces.
• 🛏️ Room Attendant: impeccable cleanliness, adherence to procedures and discretion.
• 🍽️ Maître d’hôtel: orchestrating service, upselling, personalized attention.

Each role requires excellent interpersonal skills, the ability to work as a team, and a desire to embody the values of Kenzi Hotels: hospitality, elegance, and high standards. Experience in upscale hospitality is a major asset, as is language proficiency and knowledge of luxury codes.

Position 🧭	Key Mission 🎯	Experience Required ⏳	Languages 🌍	Decisive Asset ✅
Assistant Front Office Manager	Manage front office flow, proactive resolution	2-4 years in 4/5*	Fr/En, additional language +	Composure under activity peaks
Assistant Housekeeper (M/F)	Quality control of rooms and spaces	2+ years housekeeping	Fr/En	Rigor and training skills
Kitchen Commis	Mise en place, hygiene, execution	Internship or 1-2 years	Fr	Precision and consistency
Moroccan Head Chef (F)	Creation, supervision, culinary identity	5+ years	Fr/En	Mastery of terroir & modernity
Chef de Partie Italian Cuisine	Cooking, sauces, hot/cold station	3-5 years	Fr/En	Consistency under pressure
Room Attendant	Cleanliness, restocking, timing	1+ year preferred	Fr	Discretion and attention to detail
Maître d’hôtel	Service, upsell, dining room management	4+ years	Fr/En	Leadership in dining room

Candidates are invited to apply by sending their CV and cover letter to [email protected] specifying the job title in the subject line. To get an idea of major talent movements in Morocco, it is relevant to study other campaigns such as those in the premium automotive sector, for example the multiple job opportunities announced by SMEIA, which confirm the national momentum favorable to service professions.

The priority remains service quality and the client promise, supported by committed teams proud of Moroccan hospitality standards.

Skills and standards expected: succeeding in 5-star hospitality in Marrakech

Luxury hospitality values technical skills as much as interpersonal skills. The teams at Kenzi Menara Palace operate in an environment where service sense, active listening, and intercultural communication are key. In Marrakech, an international crossroads, adaptability and language mastery become decisive differentiators for candidates seeking Employment in Marrakech.

For example, Youssef, candidate for the assistant front office manager position, built his profile around three pillars: priority management, empathetic politeness, and rapid dispute resolution. During a peak arrival, he prioritizes families, offers a welcome drink, and optimizes room assignments to reduce waiting time. This type of attitude illustrates the active hospitality expected by a 5* hotel chain.

• 🧠 Interpersonal intelligence: understanding implicit expectations, reformulating, personalized follow-up.
• 🌐 Useful polyglotism: French/English, and if possible Spanish/Italian for F&B points of sale.
• 📋 Procedural rigor: HACCP hygiene, safety, traceability, and data confidentiality.
• ⚙️ Operational mastery: PMS, POS, priority management, inter-service coordination.
• 🌿 Local culture: highlighting local products and Morocco Tourism codes.

Salma, chef specialized in Moroccan gastronomy, brings distinctive value by revisiting classics — pastilla, tanjia, rfissa — with contemporary plating. Her strength? A cohesive brigade, responsible purchasing, and careful listening to client feedback. Upstairs, Amina, candidate for assistant housekeeper (M/F), structures efficient rounds, designs short and motivating briefings, and monitors quality indicators visible to the entire team. These profiles show that behind a job offer are measurable behaviors that create customer loyalty.

Key Skill 🌟	Practical Description 🧩	Evaluation Method 🧪	Candidate Tip 💡
Customer service	Anticipate, personalize, follow-up	Role-plays, simulations	Prepare 3 concrete examples
Communication	Clarity, courtesy, assertiveness	Questionnaire + role-play	Work on active listening
Leadership	Briefings, feedback, motivation	Team cases, service KPIs	Show quantified results
Time management	Prioritize and delegate	Rush scenario test	Master a simple tool (Kanban)
Hygiene & safety	HACCP, PPE, traceability	Quiz + document control	Certifications if possible

Candidates who value their soft skills as much as their technical know-how more easily pass the recruitment stages. This section recalls the essentials: precise professional gestures and a client satisfaction-oriented attitude make the difference.

These expectations serve as a basis for the detailed selection process that follows, to help apply in a structured manner.

Recruitment process: how to apply effectively at Kenzi Menara Palace

The application process at Kenzi Menara Palace is designed to identify talents aligned with brand standards and operational realities. The goal is to provide a smooth experience for candidates and ensure successful integration within teams. Here is a clear guide to apply with impact and optimize chances in Employment in Marrakech.

• 📄 Targeted CV: highlight achievements, service KPIs, and tools (PMS, POS, HACCP).
• ✉️ Motivated letter: explain reasons for interest in the hotel chain and the desired position.
• 🖥️ Sending: send the email to [email protected] with a clear subject: “Application – Position – First Last Name”.
• 📞 Follow-up: polite reminder after 7 to 10 days, adding a new element (certification, reference).
• 🧭 Interview preparation: practical cases, role in customer experience, handling unforeseen events.

An effective subject example: “Application – Maître d’hôtel – First Last Name”. Attachments should be light (PDF), readable, and properly named. Short experiences should present a common thread: mission, result, learning. To understand the tempo of the Moroccan market, one can take inspiration from other sector dynamics, such as a recent national recruitment campaign illustrating the importance of candidate reactivity and preparation.

Step 📌	Indicative delay ⏱️	Exchanges 🔁	Pro tip 💡
Application submission	D0	Acknowledgment of receipt	Name files: LastName_Position_CV.pdf
Pre-selection	D+5 to D+10	HR call	Prepare 2 availabilities
Job interview	D+10 to D+20	Practical case	Bring quantified examples
Validation	D+20 to D+30	Written offer	Clarify schedule and salary
Onboarding	Week 1	Integration journey	Ask for a mentor

Candidates can enrich their monitoring by consulting employment news in Morocco. For example, these new openings at SMEIA demonstrate that companies clearly communicating their expectations attract better-aligned profiles, including in Hospitality. This parallel confirms that a precise, argued application illustrated with concrete results is a competitive advantage.

One last tip: reread the offer and link it to measurable achievements. This is often what convinces recruiters during debriefs.

Career advancement and ongoing training: growing within Kenzi Hotels

Joining Kenzi Menara Palace means joining a group that values internal promotion and lifelong training. The development plan favors cross-movements (F&B, lodging, housekeeping, spa) and increased responsibilities. This dynamic meets the expectations of professionals wishing to rapidly evolve in Morocco Tourism while consolidating their technical and managerial skills.

A typical pathway illustrates this reality: an invested kitchen commis can become demi-chef, chef de partie then sous-chef by mastering technical sheets, hygiene, station organization, and management. On the lodging side, a diligent and precise room attendant can access a controller position then evolve into assistant housekeeper (M/F) thanks to skills in planning, quality control, and training newcomers.

• 📚 Training: HACCP, premium reception, proximity leadership, complaint management.
• 🔄 Mobility: bridges between points of sale, banquets, room service, and reception.
• 🏅 Recognition: “employee of the month” programs, bonuses linked to KPIs.
• 🌱 Sustainable skills: energy sobriety, responsible purchasing, anti-waste.

Starting position 🚀	Possible advancement 📈	Average time ⌛	Key skills 🛠️
Kitchen Commis	Demi-chef ➝ Chef de partie	18-36 months	Techniques, hygiene, pace
Italian Chef de Partie	Sous-chef ➝ Head Chef	24-48 months	Leadership, creativity, costs
Room Attendant	Controller ➝ Assistant Housekeeper	12-30 months	Quality, timing, briefing
Assistant Front Office Manager	Front Office Manager ➝ Duty Manager	24-42 months	Flow management, PMS, languages
Maître d’hôtel	F&B Manager ➝ F&B Director	36-60 months	Service, P&L, upsell

Career plans benefit from relying on quarterly objectives and regular feedback. To draw inspiration from other HR best practices in Morocco, it may be useful to observe initiatives outside the hotel sector, such as structured recruitment programs that emphasize skill development. This approach supports the idea that a well-trained and recognized employee retains clientele and reveals the brand’s quality.

Ultimately, a clear career path, nurtured by targeted training and feedback, allows lasting fulfillment in high-end hospitality.

Local impact: what these job offers change for Marrakech and Moroccan Tourism

Each job offer opened at Kenzi Menara Palace generates a ripple effect in Marrakech. Luxury hospitality fuels crafts, logistics, agri-food, and mobility services. When a palace strengthens its teams, dozens of Morocco Tourism actors indirectly benefit from new orders, a more stable demand, and enhanced hospitality quality.

Table professions, for example, boost short supply chains: local vegetable growers, olive oil cooperatives, Medina spices. On the housekeeping side, high standards improve demand for quality textiles and efficient laundry services. Socially, responsible recruitments provide prospects for young graduates and support the inclusion of women in operational management roles.

• 🤝 Ecosystem: local suppliers, guides, transporters, receptive agencies.
• 🧑‍🎓 Integration: partnerships with hotel schools, internships, apprenticeships.
• 🌍 Sustainability: plastic reduction, food waste, water economy.
• 📣 Attractiveness: strengthening Marrakech’s image, lengthening stays.

Leverage Effect 🔗	Beneficiaries 👥	Useful Indicator 📊	Perceived Impact 🌱
Local purchases	Producers, artisans	Share of regional purchases	Quality and reduced footprint
Skills	Young graduates	Post-internship hire rate	Upgrading qualifications
Customer experience	Travelers	Satisfaction ratings	Loyalty and word of mouth
City image	Tourism actors	Occupancy rate	Lengthening stays

The current dynamic of Employment in Marrakech intersects with that of other growing sectors. This is seen in national announcements such as job openings at SMEIA, which confirm market vitality and rising skill demands. These converging signals favor sustainable careers in Hospitality, provided investment is made in training and service quality. Creating qualified jobs remains one of the best value levers for the local ecosystem.

Beyond the numbers, it is the promise of demanding and warm Moroccan hospitality that is strengthened, benefiting the entire sector.

Application checklist: turning desire into a signed offer at Kenzi Menara Palace

To convert an application into a job offer, the key lies in preparation and clarity. This section compiles concrete actions to align the file with the expectations of Kenzi Menara Palace and international hospitality standards. It addresses both first-time applicants and experienced professionals wishing to accelerate their career path within a recognized hotel chain.

• 🧾 Adapt the CV to the position’s tasks, with quantified results and operational keywords.
• 🧪 Prepare real cases: peak activity, dissatisfied client, inter-service coordination.
• 🧭 Clarify availability and schedule constraints from the first exchange.
• 🔗 Network carefully: references, mentors, former colleagues from the sector.
• 📬 Send the application to [email protected] with a clear subject line.

Key element 🧩	To do ✔️	To avoid ❌	Excellence example 🏆
CV	Max 2 pages, readable	Unexplained jargon	List of actions + results
Letter	Concrete motivations	Generalities	Alignment with values
Interview	Precise examples	Vague answers	Case resolution
Follow-up	Courteous reminder	Insistence	Sharing update

To complete your monitoring, it is useful to examine other structured approaches, such as examples of successful HR initiatives or job creations in Morocco that show the importance of a calendar, objectives, and managerial support. These benchmarks help turn the trial into success: moving from a well-built file to a signed offer.

Coherence of the journey and quality of evidences remain candidates’ best allies.

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What positions are currently open at Kenzi Menara Palace in Marrakech?

The priority needs notably concern Assistant Front Office Manager, Assistant Housekeeper (M/F), Kitchen Commis, Moroccan Head Chef (F), Chef de Partie Italian Cuisine, Room Attendant and Maître d’hôtel. Each role contributes to the service excellence within a 5-star setting.

How to apply for these job offers?

Simply send your CV and cover letter to [email protected] specifying the targeted position in the email subject. A polite follow-up after one week is recommended.

What level of experience is expected?

Prior experience in upscale hospitality is highly desired. Depending on the positions, the range goes from 1-2 years (commis) to 5 years or more (head chef). Soft skills and language proficiency are major assets.

What career advancement prospects are there within Kenzi Hotels?

The group encourages internal promotion, continuous training, and cross-department mobility. Career paths allow access to leadership functions within a few years, depending on performance and acquired skills.

Why are these recruitments important for the local ecosystem?

They support the tourism value chain in Marrakech: suppliers, crafts, transport, hotel schools. They also strengthen the destination’s appeal and the quality of customer experience.