Job Offer
Dekra launches a recruitment campaign for various positions in banking debt collection
The Moroccan job market continues to demonstrate its vitality in this year 2026, supported by increasingly structured and demanding service sectors. At the heart of this dynamic, Dekra, a major international player, is launching a new targeted recruitment campaign. Far from being limited to technical inspection alone, the company is strengthening its HR service division by actively seeking profiles on behalf of a large financial institution. This initiative highlights the growing importance of financial management and client relationship professions in the economic fabric of Casablanca.
A strategic opportunity in the heart of Sidi Maârouf
The Sidi Maârouf business district confirms its status as a nerve center hub for tertiary activities in Casablanca. It is in this stimulating environment that Dekra positions its new collaborators. The current offer focuses on positions to be filled as Debt Collection Officers. It is not just about making calls, but about joining a structure where performance and compliance are the watchwords. For recent graduates or profiles with initial experience, this is an interesting gateway into the banking world.
This type of long-term temporary mission often offers a springboard towards greater professional stability. Indeed, evolving within a commitment platform allows one to acquire methodological rigor highly valued by recruiters. Selected candidates will benefit from an organized work environment, reflecting Dekra’s international standards in human resources.
Key missions of the Debt Collection Officer
The role of Debt Collection Officer has evolved considerably. Today, it requires true situational intelligence. The main mission consists of managing unpaid and client debit situations, but the approach is resolutely oriented towards mediation and the search for sustainable solutions. It is imperative to strictly respect the applicable bank debt collection policy while preserving the commercial relationship.
Concretely, the daily life of the new recruits will revolve around varied tasks which require both analytical and relational skills. Here is an overview of the expected responsibilities for these positions:
- 📞 Client relationship management: Maintain constructive dialogue to understand the causes of payment incidents.
- 🔍 File analysis: Thoroughly examine irregular situations related to credit debits and unpaid amounts.
- 🤝 Negotiation of solutions: Propose regularization plans adapted to the client’s capacities and compliant with procedures.
- 📉 Monitoring commitments: Ensure compliance with agreements made and update tracking tools to reduce outstanding amounts.
- ⚖️ Compliance and ethics: Strictly apply confidentiality rules and the ethical standards of the financial sector.
Profiles sought and access conditions
For this wave of recruitment, Dekra relies on qualified profiles, capable of quickly adapting to a demanding environment. The required academic level is a minimum of Bac+3, which reflects the technicality of the position. Beyond the diploma, experience often makes the difference. Initial immersion in the field of debt collection or client relationship management is highly desired to be operational quickly.
Behavioral skills, or soft skills, are just as crucial. An excellent spoken French level is essential to conduct negotiations. The recruiter is primarily looking for dynamic, autonomous personalities with a strong sense of responsibility. The ability to handle sometimes tense situations with calm and professionalism is a major asset for success in debt management.
| Criterion | Job details 📋 |
|---|---|
| Position | Debt Collection Officer (M/F) |
| Location | Casablanca – Sidi Maârouf |
| Contract | Long-term temporary assignment |
| Education | Minimum Bac+3 required |
| Salary | 4,000 Dirhams net / month 💰 |
A springboard towards other professional horizons
Joining a structure via Dekra can open many doors. The current labor market values the versatility acquired in these roles. For example, negotiation skills developed here are very similar to those sought for the recruitment of recent graduates at Unifitel, another major player in consumer credit. This permeability between different financial actors offers real career opportunities for those who know how to stand out.
On the other hand, mastery of client processes is a transversal skill. It is just as valued if you later consider applying in different sectors, such as during IT recruitment campaigns at Capgemini where client relationship remains central. For those who prefer stability in the retail sector, rigorous management mechanisms also apply, as seen with the LabelVie recruitment campaign.
Finally, it is interesting to note that the location in Casablanca offers access to a rich ecosystem. Working in Sidi Maârouf places candidates at the center of economic activity, close to other opportunities such as those offered by careers at Passage Fitness in Casablanca for those wishing to diversify their path, or even public institutions for those aiming at competitive exams, such as the recruitment competition in Tangier if geographical mobility is considered an option.
This position at Dekra thus represents much more than a simple temporary mission: it is a formative experience in a bank or a financial institution, allowing to forge solid tools for professional future in a Morocco undergoing strong economic expansion.
What is the salary offered for this position at Dekra?
The net monthly salary offered for the Debt Collection Officer position is 4,000 dirhams.
Is experience mandatory to apply?
Yes, initial experience in the domain of debt collection or client relationship is strongly desired, in addition to a Bac+3 minimum diploma.
Where are the positions to be filled located?
The positions are based in Casablanca, more precisely in the Sidi Maârouf business district.
What type of contract is offered?
It is a long-term temporary contract, offering medium-term professional visibility.
